TM Forum Digital Maturity & Transformation Fundamentals

Content
14 modules

Difficulty
Basic

Course Length
5 hours

Instructor
TM Forum IT Support

Price
$495.00

Description

This course introduces TM Forum’s perspective on digital maturity and transformation. Using industry best practices and TM Forum models, guidelines and blueprints, we introduce the concepts of being digital, digital maturity and transformation; provide background on what is driving these changes; and introduce some practical guidance on how to plan and execute programs that will help drive your organization’s digital transformation with a focus on achieving improved customer satisfaction, increased revenues and reduced costs.

Click HERE for more details.

Certificate

By completing/passing this course, you will attain the certificate DMM Fundamentals Cert

1
Module 0: Course Introduction
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Student materials - download to print
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Module 1: What is Digital?
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Module 2: Digital Transformation and Why It Matters
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Module 3: How did we get here?
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Knowledge Check - Quiz #1
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Module 4: Why business needs to be more proactive
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Module 5: Embarking Upon Your Digital Transformation Program
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Module 6: Why Digital Maturity Matters
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Knowledge Check - Quiz #2
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Module 7: Introduction to the TM Forum Digital Maturity Model (DMM) & The GC Index
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Module 8: Preparing for and Taking the DMM Survey
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Knowledge Check - Quiz #3
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14
Course Feedback
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