Business Process Framework (eTOM) Practitioners' Course

Content
11 modules

Difficulty
Intermediate

Course Length
10 hours

Instructor
TM Forum IT Support

Price
$990.00

Description

How to use the Business Process Framework for an agile digital business

This course provides advance guidance for implementing the Business Process Framework within your organization, particularly as part of a business process transformation project.

Its purpose is to provide you with advanced skills to enable you to use the Business Process Framework to maximize business efficiency and customer experience and propel your enterprise towards becoming a thriving agile digital business.

Click HERE for more details.

Certificate

By completing/passing this course, you will attain the certificate eTOM Practitioner Cert

1
Module 0: Course introduction
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Student materials - download to print
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Module 1: Testing your Business Process Framework knowledge
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Module 2: Implementing the Business Process Framework
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Module 3: Extending/Confirming a Business Process Framework implementation - Part I
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Module 3: Extending/Confirming a Business Process Framework implementation - Part II
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Module 4: Simplifying processes
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Module 5: Failing fast, failing often
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Module 6: Using process design and automation tools
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Module 7: Course wrap-up
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11
Course Feedback
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